Annual commitment — what it is and how it works
Why annual plans are cheaper, and what happens if you cancel before 12 months.
Why annual is cheaper
EYP Ops onboarding takes time. Menu setup, supplier integration, opening inventory, staff training — all happen in the first weeks. Annual plans let us recover that investment over a predictable 12 months instead of a month-by-month cycle. We pass that predictability back as a $50/month discount per outlet.
For example, Growth annual-monthly is $299/outlet/month vs the $349 monthly list price. Over 12 months across two outlets, that is a $1,200 difference.
If you cancel early — discount recovery, not a penalty
Annual commitment plans include a discount recovery adjustment, not a cancellation penalty. If you signed up at the annual-commitment rate and cancel before 12 months, we recover the discount you received versus the monthly list price.
Example (Core, 1 outlet)
- • Annual-commitment rate: $179/month
- • Monthly list rate: $209/month
- • Discount received: $30/month (~16%)
- • If cancelled after 6 months: $30 × 6 = $180 adjustment
You keep service through the end of the billed period. The adjustment appears on your final invoice.
Why this exists
Onboarding multi-outlet F&B is operationally heavy. The annual structure aligns our incentive (continuity and planning predictability) with yours (lower monthly cost and stable unit economics). Monthly plans remain available — at the higher list price — for groups that want flexibility without commitment.
No setup fee — get started immediately
All Core and Growth plans launch with zero setup fee. Self-serve flows cover menu import, supplier setup, inventory migration and initial training. Sales-led migration support is included on Growth plans; Enterprise migrations are scoped and quoted separately.